Shipping policy

Thank you for shopping at Coldwater Ring Co.! We are delighted to provide you with the following information regarding our shipping policy.

Processing Time:

  • Standard orders: We strive to process and ship standard orders within 1-2 business days upon receipt of payment confirmation.
  • Custom orders: Please note that custom orders may require additional processing time. The production and shipping time for custom orders may vary depending on the specific product and customization requested. We will provide you with an estimated shipping timeframe for your custom order when you place it.

Shipping Methods and Rates:

  • We offer shipping within the United States and to select international destinations.
  • For orders within the United States, we provide free standard shipping on all orders over $50. For orders under $50, standard shipping rates will apply and will be calculated at checkout.
  • We also offer expedited shipping options for an additional fee. The available expedited shipping methods and rates will be displayed at checkout for you to choose from.

Delivery Time:

  • Standard shipping within the United States typically takes 3-7 business days for delivery, depending on your location.
  • Expedited shipping options, such as priority or express shipping, are available for faster delivery. The estimated delivery time for expedited shipping will be provided at checkout based on your selected shipping method and location.
  • Please note that delivery times may vary during peak holiday seasons or due to unforeseen circumstances beyond our control, such as weather conditions or carrier delays.

Order Tracking:

  • Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.

International Shipping:

  • We currently offer international shipping to select countries. International shipping rates and delivery times may vary depending on the destination and the selected shipping method.
  • Please note that additional customs fees, taxes, or duties may apply upon delivery for international orders. These charges are the responsibility of the customer, and we recommend contacting your local customs office for more information.

Order Modifications and Address Changes:

  • Please ensure that your shipping address is accurate and complete at the time of placing your order. We are unable to modify or change the shipping address once the order has been processed and shipped. In case of an incorrect or incomplete address, please contact us immediately, and we will do our best to assist you.

If you have any further questions or need assistance regarding our shipping policy, please don't hesitate to contact our customer support team at [customer support email]. We are here to help!

Note: The shipping policy outlined above is specific to Coldwater Ring Co. and applies to online orders placed through our website. For any offline or in-store purchases, please refer to our in-store policies or contact our store directly for more information.